The following patient information is intended to assist you with your initial and follow up visits to Specs Eye Care.  We are dedicated not only to your vision care, but to your overall health.  We recommend that you make an appointment to have your eyes checked each year.  If, however, you are experiencing problems you should call our office immediately at (706) 396-7671 or go to an emergency/urgent care clinic if after hours.

Appointments

We ask that you please print off your patient forms and bring them with you to your appointment.  Please arrive 10-15 minutes early if you would like time to browse our selection of frames prior to being dilated.

If you must cancel your appointment, please give us at least 24 hours notice. Dr. Roland does not “double-book” and sets aside time specifically for you.  Appointments cancelled with less than 24 hours notice will NOT be rescheduled without a $75 deposit.

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Insurance & Payment

Payment is expected at the time services are rendered. Services must be paid when received and a deposit of 50% is required on all orders. Payment for all materials, including eyeglasses and contact lenses must be made in full prior to taking materials from the office. There are no exceptions.

Payment can be made with cash, check, or credit card.  We offer a 4% discount for cash payments.  We also accept Care Credit.

Medical Insurance vs. Vision Insurance

We accept most insurance plans and file claims as a convenience to our patients.  If we are filing your insurance, we require your plan information when you schedule your appointment.  This allows time to verify your benefits in advance so you know what will be covered.  Specs Eye Care accepts both routine vision plans as well as major medical plans. 

Vision Insurance pays toward “routine” comprehensive eye exams that include refractions (checking for an eyeglass prescription).  A routine eye exam checks for, but does not find any medical problems.  Therefore, no discussion or follow-up is needed.  Most plans offer a discount on contact lens fits.  Vision plans often pay a portion of eyeglasses or contact lenses. 

Medical insurance pays towards exams that are medical in nature.  Some examples would be an eye infection, diabetes, floaters, styes, dry eye disease, glaucoma, cataracts, etc.  We are required by law to bill the medical insurance if there is a medical diagnosis.  This could mean having to pay a higher copay or receiving a bill due to your insurance deductible.  Unfortunately, medical insurance does NOT pay for refractions and does not consider the need for eyeglasses a medical condition.  Your medical insurance will deny this portion of the eye examination. 

If you have both medical and routine coverage, our office will coordinate the benefits in order to minimize your out-of-pockets expense.