The following patient information is intended to assist you with your initial and follow-up visits to Specs Eye Care. We are dedicated not only to your vision care but to your overall health. We recommend that you make an appointment to have your eyes checked each year. If, however, you are experiencing problems you should call our office immediately at (706) 396-7671 or go to an emergency/urgent care clinic after hours.
We ask that you please print off your patient forms and bring them with you to your appointment or arrive 10 minutes before your scheduled appointment time to complete your paperwork. Please bring a list of all of your medications. Please bring your medical insurance cards and your vision insurance cards with you. If you would like time to browse our selection of frames BEFORE being dilated, please arrive 20 minutes early.
If you must cancel your appointment, please give us at least 24 hours notice. Specs Eye Care does not “double-book” and sets aside time specifically for you. Appointments canceled with less than 24 hours notice will NOT be rescheduled without an $85 refundable deposit.
If you are more than ten minutes late to your appointment, we will likely have you reschedule to a later day/time.
Insurance & Payment
Payment is expected at the time services are rendered. Services must be paid when received and a deposit of 50% is required on all orders. Payment for all materials, including eyeglasses and contact lenses, must be made in full prior to taking materials from the office. There are no exceptions.
Payment can be made with cash, check, or credit card. We offer a 4% discount for cash payments. We also accept Care Credit.
Medical Insurance vs. Vision Insurance
We accept most insurance plans and file claims as a convenience for our patients. If we are filing your insurance, we require your plan information when you schedule your appointment. This allows time to verify your benefits in advance so you know what will be covered. We are unable to verify your insurance on the day of your appointment, so please be sure you call us with that information at least 48 hours before your appointment.
Specs Eye Care accepts both routine vision plans as well as major medical plans.
Vision Insurance pays toward “routine” comprehensive eye exams that include refractions (checking for an eyeglass prescription). A routine eye exam checks for, but does not find any medical problems. Therefore, no discussion or follow-up is needed. Most vision plans offer a discount on contact lens fits. Vision plans often pay for a portion of eyeglasses or contact lenses.
Medical insurance pays for exams that are medical in nature. Some examples would be an eye infection, diabetes, floaters, styes, dry eye disease, glaucoma, cataracts, etc. We are required by law to bill the medical insurance if there is a medical diagnosis. This could mean having to pay a higher copay or receiving a bill due to your insurance deductible. Unfortunately, medical insurance does NOT pay for refractions and does not consider the need for eyeglasses a medical condition. Your medical insurance will deny this portion of the eye examination. If you have both medical and routine coverage, our office will coordinate the benefits when possible to minimize your out-of-pocket expense.